Introduction

Welcome to the Thai Garden Resort website at thaigarden.com (the “Website”).

These Terms of Use (“Terms”) govern your access to and use of the Website and any information, content, features and services made available through it.

By accessing or using the Website, you acknowledge that you have read, understood and agreed to these Terms. If you do not agree with these Terms, please do not use the Website.

The Website is operated by Thai Garden Resort, located at:

Thai Garden Resort
179/168 M5 North Pattaya Road
Naklua, Banglamung
Chonburi 20150
Thailand

Use of the Website

You may use the Website for lawful personal and informational purposes, including obtaining information about Thai Garden Resort, its accommodation, facilities, services and activities, and making or managing reservations where such functionality is available.

You agree not to:

• use the Website for any unlawful or fraudulent purpose;
• interfere with or attempt to disrupt the operation or security of the Website;
• gain unauthorized access to any part of the Website, its systems or networks;
• introduce viruses, malware or other harmful code;
• use automated systems, bots, crawlers or scraping tools to collect Website content without our prior written permission;
• reproduce, copy, modify, distribute or commercially exploit Website content without authorization;
• impersonate another person or provide misleading information; or
• use the Website in a manner that could damage, disable, overburden or impair its operation.

We reserve the right to restrict or terminate access to the Website where we reasonably believe that these Terms have been violated or where necessary to protect the Website, our guests, our business or other users.

Information on the Website

We make reasonable efforts to ensure that information published on the Website is accurate and up to date. However, information relating to accommodation, facilities, services, prices, availability, opening hours and other details may change from time to time.

Information on the Website is provided for general information purposes and does not constitute a guarantee that any particular room, service, facility, rate or offer will be available at any particular time.

In the event of an error in information published on the Website, including pricing or availability information, we reserve the right to correct the error and, where appropriate, contact affected guests regarding their reservation.

Reservations and Bookings

Reservations made through the Website are subject to the booking conditions, rates, cancellation policies and other terms displayed during the reservation process.

When making a reservation, you agree to provide accurate and complete information and to ensure that the information remains accurate where necessary.

A reservation is subject to availability and is only considered confirmed when confirmation has been issued through the applicable booking system or by Thai Garden Resort.

Specific booking conditions presented during the reservation process, including cancellation and payment conditions, shall apply to the relevant reservation. Where there is a conflict between these Terms and specific booking conditions for a reservation, the specific booking conditions shall prevail with respect to that reservation.

Reservations must be made in good faith and may not be made for fraudulent purposes, resale, unauthorized commercial use or other unlawful activities.

Prices and Payments

Prices displayed on the Website may be subject to change without prior notice.

Where applicable, taxes, service charges, fees or other mandatory charges will be indicated during the booking or purchasing process.

Payment methods and payment conditions depend on the particular booking, service or payment provider involved.

Where payment is processed by a third-party payment provider, the transaction may also be subject to that provider's terms and conditions and privacy policy.

Intellectual Property

Unless otherwise stated, all content on the Website, including text, photographs, images, graphics, logos, videos, designs, page layouts, trademarks and other materials, is owned by or licensed to Thai Garden Resort and is protected by applicable intellectual property laws.

You may access and view Website content for your personal, non-commercial use.

You may not, without our prior written permission:

• reproduce or republish substantial parts of the Website;
• commercially exploit Website content;
• modify or create derivative works from Website content;
• distribute or publicly display Website content for commercial purposes;
• use our logos, trademarks or branding; or
• represent that our content or services are associated with another business or organization.

Nothing in these Terms grants you ownership of or any other rights in Thai Garden Resort's intellectual property except for the limited right to use the Website in accordance with these Terms.

Photographs, Reviews and User Content

If you voluntarily submit reviews, comments, photographs or other content to Thai Garden Resort, you confirm that:

• you have the right to submit the content;
• the content does not infringe the rights of another person or organization;
• the content is not unlawful, defamatory, misleading, threatening or offensive; and
• the content does not contain malicious software or other harmful material.

By submitting content for publication through the Website or our official communication or marketing channels, you grant Thai Garden Resort a non-exclusive, royalty-free licence to use, reproduce, display and publish that content for the purpose for which it was submitted and for related promotional purposes, subject to applicable law.

We reserve the right to refuse, edit or remove submitted content that we reasonably consider inappropriate, unlawful or inconsistent with these Terms.

Third-Party Websites and Services

The Website may contain links to websites, booking platforms, payment providers, social media services, maps or other services operated by third parties.

These third-party websites and services are not controlled by Thai Garden Resort. We are not responsible for their content, availability, security, privacy practices or terms and conditions.

Your use of third-party websites and services is subject to the terms and policies of the relevant third party.

Website Availability and Security

We make reasonable efforts to maintain the availability and security of the Website. However, we do not guarantee that the Website will always be available, uninterrupted, secure or free from errors.

The Website may occasionally be unavailable due to maintenance, technical problems, updates, circumstances beyond our reasonable control or other operational reasons.

We do not guarantee that the Website or its servers will always be free from viruses or other harmful components, although we take reasonable measures to protect the Website and its users.

Disclaimer

To the maximum extent permitted by applicable law, the Website and its content are provided for general informational purposes.

Thai Garden Resort does not guarantee that all information on the Website will always be complete, accurate, current or error-free.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, Thai Garden Resort shall not be responsible for indirect or consequential loss arising solely from your use of or inability to use the Website.

This limitation does not exclude or restrict liability where such exclusion or restriction is prohibited by applicable law, including liability arising from matters that cannot lawfully be excluded or limited.

Any liability relating specifically to a reservation, accommodation, product or service will be governed by the applicable booking terms and other terms provided for that particular transaction.

Privacy

Your use of the Website may involve the collection and processing of personal information.

Thai Garden Resort processes personal information in accordance with its Privacy Policy and Cookie Policy.

By using the Website, you acknowledge that personal information may be processed as described in those policies.

Accessibility

Thai Garden Resort is committed to providing a welcoming and accessible Website and guest experience.

We strive to improve accessibility and support the dignity, independence and equal access of people with disabilities.

Further information is available in our Accessibility Policy.

Changes to the Website and These Terms

We may update, modify, suspend or discontinue any part of the Website, including features, services, information or content, at any time.

We may also update these Terms from time to time to reflect changes to our Website, services, business practices or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the Website after updated Terms have been published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Thailand.

Any dispute arising out of or in connection with these Terms or your use of the Website shall be subject to the jurisdiction of the competent courts of Thailand, subject to any mandatory rights or remedies available to consumers under applicable law.

Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable under applicable law, that provision shall be interpreted or modified to the minimum extent necessary to make it lawful and enforceable.

If this is not possible, the affected provision shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

No Waiver

If Thai Garden Resort does not immediately enforce any provision of these Terms, this does not constitute a waiver of our right to enforce that provision in the future.

Entire Agreement

These Terms, together with any specific terms applicable to a particular booking or transaction and our Privacy Policy and Cookie Policy, constitute the terms applicable to your use of the Website, except where additional terms are expressly provided.

In the event of a conflict, specific terms applicable to a particular booking or transaction will generally take precedence over these general Website Terms with respect to that booking or transaction.

Contact Information

If you have any questions about this Privacy Policy, our handling of personal data, or your privacy rights, please contact us:

Thai Garden Resort
179/168 M.5, North Pattaya Road
Naklua, Banglamung
Chonburi 20150
Thailand

Website: thaigarden.com

Telephone: +66 38 370 614